Frequently Asked Questions
We offer flat rate shipping of $9.95 on all orders.
For all orders placed over the value of $95, we will post your goods to you for free (within Australia).
Express post is available and will be calculated at check out by the weight of your order.
Once your order is placed our team will prepare and package it as soon as possible. In some cases this may be the same day, but please allow for up to three days. We use either Australia Post or our local couriers and their delivery times depend on where you are in Australia (please read our shipping policy below for more information). You will be sent a tracking number via email to view the progress and estimated arrival date.
Absolutely! If you live in Toowoomba or are passing through, you are welcome to place an online order and arrange to collect it from our store front in Mount Lofty.
There is an option during the checkout process (not the shopping cart) to select Free Local Pick Up.
My Essential Alchemy Products
You will notice that many of our popular essential oil blends are available in adult, child or bub variations. We have formulated each with an essential oil dilution that is appropriate for the age and size of the individual. If you have any questions about which variety would be best for your loved one, please contact us for a recommendation.
If you are interested in stocking our full range of handmade natural products, or looking at a specific range we create, please contact us via email at email@example.com we would love to hear from you.
Please provide a brief outline of your business needs and we will be able to send you our stockists agreement, pricing structure and assist you in getting set up with a wholesale account.
Introduce your friends to My Essential Alchemy and you will BOTH receive a coupon for 10% off your order when they place their first order using your unique referral code.